December 26, 2024

Commonwealth

The Commonwealth Bank of Australia says generative AI tools have helped it lower frauds by 30% and reduce call center customer wait times by 40% in 2024 (Harry Brumpton/Bloomberg) The Commonwealth Bank of Australia says generative AI tools have helped it lower frauds by 30% and reduce call center customer wait times by 40% in 2024 (Harry Brumpton/Bloomberg)

The Commonwealth Bank of Australia says generative AI tools have helped it lower frauds by 30% and reduce call center customer wait times by 40% in 2024 (Harry Brumpton/Bloomberg)

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