After hundreds of pilgrims died in the scorching desert heat during the annual Hajj pilgrimage to Mecca, the Egyptian government announced Saturday that it had suspended the licenses of 16 tour companies that had facilitated travel for some pilgrims to Saudi Arabia.
At least 450 people have died during this year’s pilgrimage, in which travelers endured maximum temperatures that ranged from 108 degrees to 120 degrees Fahrenheit (42 to 49 degrees Celsius). But the actual number of fatalities is expected to climb as governments get more accurate tallies.
In announcing the suspension of the 16 travel companies, the Egyptian government said the businesses failed to offer the pilgrims important services like medical care. It said the companies did not provide the pilgrims with “appropriate accommodation,” which caused them to suffer from “exhaustion due to the high temperatures.”
Reuters reported that some travel agencies may not have officially registered for the pilgrimage, to get around the high costs of package tours. And, Reuters said, companies were being blamed for letting pilgrims travel to Saudi Arabia on personal visas, rather than Hajj visas, which provide access to medical care and the holy sites.
Mahmoud Qassem, a member of Egypt’s Parliament, said the travel companies “left the pilgrims stranded and turned off their mobile phones” so they could not hear the travelers’ calls for help.
There were also complaints that pilgrims were not given access to enough cooling stations or water amid the intense heat.
The number of unregistered visitors — in addition to the heat — could have left Saudi Arabia unprepared for dealing with such a large influx of people.
Tunisia’s government has said that the death toll of pilgrims from that country was expected to rise from the 49 reported Friday, as the number of people traveling on tourist visas became more clear.