According to the uploader, the food quality did not match the cost, describing rice as “just air” and lechon kawali as “though it was prepared last year.”
The netizen claimed they were surprised after the eatery handed them a scratch paper instead of an official receipt (OR).
“Ang resibo ganito lang? Gabayad ba mog tax antweee? НАНАНААННАНА. If wala mi nag-ask ug breakdown, di sad mi ma-aware na ani ang presyo. Hahaha (The receipt is just like this? Do you pay taxes antweee? [Sir/Maam] НАНАНААННАНА. If we did not ask for a breakdown, we would not be aware of the price. Hahaha) a portion of the caption read, adding that for the amount they have paid, they could have gone to a better restaurant.
However, De Vera clarified that they issued an OR after the diners composed of seven individuals requested their bill and that the paper was just an “itemized version” or the list of food prices they had ordered.
Following the incident, Agdao Public Market Supervisor Gerardo Castillo reminded all the eatery owners to be transparent with their services especially when it comes to food pricing.
“I have instructed the stall owners to put up a price list and then I will meet the eatery section,” he said while pointing out that customers should first call out the attention or at least personally notify the management when addressing an issue before posting it on social media sites.
On the other hand, the Department of Trade and Industry-Davao Region (DTI-Davao) said that consumers can also file a case against the owner if their “consumer right” has been violated.
“There is a provision sa Consumer Act nga kanang deceptive marketing, base sa promotion or branding mao ni ang offerings, but in actual, lahi. Ang concern man gud is pricing, but it can be part. Any consumer can file a complaint (There is a provision in the Consumer Act that deceptive marketing, based on promotion or branding it is what they offer, but in actuality, it is different. The concern is pricing, but it can be part of it. Any consumer can file a complaint). DEF
